03 When you want to reject politely
Some people ask you for a favor that you just can’t accept. Some people give you advice that you don’t need to hear. Use these phrases so that you can reject them politely without appearing arrogant while saving their face.
Situation: Responding to an unacceptable request
Josh: Do you have a minute? Could you please translate this 700-word essay from English to Korean?
You: I’m sorry, but my hands are full at the moment. Could you try asking Jennifer? If that doesn’t work out, call me back on Saturday, and I’ll see what I can do.
“My hands are full” means you are busy. Offer an alternate solution or postpone the request.
Situation: Responding to a request when you’re not the right person
Josh: Could you help me with the design of my website?
You: I don’t think I’m the right person for the job. If I can help you in any other way, just let me know.
Be clear about what you can and cannot help with. End on a positive note.
Situation: Responding to worthless advice
Josh: I read your essay. I think you really should add more exclamation marks and emotion in your essay.
You: Thanks, I’ll think about it.
If someone gives you advice you just don’t need to hear, acknowledge their concern and move on.
Wrap-up:
Next time you want to say “No” to someone graciously, just say:
Thanks, I’ll think about it.
I’m sorry, but my hands are full at the moment.
I don’t think I’m the right person.